RT info:eu-repo/semantics/article T1 Cost and quality of service performance in the Chilean water industry: A comparison of stochastic approaches A1 Maziotis, Alexandros A1 Sala Garrido, Ramón A1 Mocholi Arce, Manuel A1 Molinos Senante, María K1 Procesos estocásticos K1 Agua Industria K1 Cost efficiency K1 Quality of service K1 Water utilities K1 Eficiencia de costo K1 Calidad de servicio K1 Servicios de agua K1 3305.15 Ingeniería Hidráulica K1 5302.02 Modelos Econométricos AB The evaluation of efficiency can be of great value to water companies and regulators to adopt policies and design incentives to enhance performance. This study delves into the implications of employing distinct methodologies, namely the classical Stochastic Frontier Analysis (SFA), Bayesian SFA, and Stochastic non-parametric Envelopment of Data (StoNED), to evaluate cost and quality of service efficiency within the water industry. Chilean water companies reported average efficiencies of 0.623, 0.583, and 0.522 using the SFA, BSFA, and StoNED approaches, respectively. Furthermore, the SFA analysis suggested that the performance of water companies experienced a decline of −0.59% per year from 2010 to 2018. In contrast, the BSFA and StoNED estimations indicated an opposite trend, with annual performance improvements of 0.51% and 0.17% respectively, over the same period. These findings underscore the critical role of selecting appropriate methodologies when interpreting and comparing efficiency results for making informed long-term decisions. PB Elsevier SN 0954-349X YR 2023 FD 2023 LK https://uvadoc.uva.es/handle/10324/61209 UL https://uvadoc.uva.es/handle/10324/61209 LA eng NO Structural Change and Economic Dynamics, 2023, vol. 67, pages 211-219 NO Producción Científica DS UVaDOC RD 28-may-2024