RT info:eu-repo/semantics/article
T1 A bellboy robot: Study of the effects of robot behaviour on user engagement and comfort
A1 Rodríguez Lizundia, Eduardo
A1 Marcos Pablos, Samuel
A1 Zalama Casanova, Eduardo
A1 Gómez García-Bermejo, Jaime
A1 Gordaliza Ramos, Alfonso
K1 Social Robot
K1 Human Robot Interaction
K1 Cronemics
AB This paper provides the results of various trial experiments in a hotel environment carried out using Sacarino, an interactive bellboy robot. We analysed which aspects of the robot design and behaviour are relevant in terms of user engagement and comfort when interacting with our social robot. The experiments carried out focused on the influence over proxemics, duration and effectiveness of the interaction taking into account three dichotomous factors related with the robot design and behaviour: robot embodiment (with/without robotic body), status of the robot (awake/asleep) and who starts communication (robot/user). Results show that users tend to maintain a personal distance when interacting with an embodied robot and that embodiment engages users in maintaining longer interactions. On the other hand, including a greeting model in a robot is useful in terms of engaging users to maintain longer interactions, and that an active-looking robot is more attractive to the participants, producing longer interactions than in the case of a passive-looking robot.
PB Elsevier
SN 1071-5819
YR 2015
FD 2015
LK http://uvadoc.uva.es/handle/10324/15085
UL http://uvadoc.uva.es/handle/10324/15085
LA eng
NO Eduardo Rodriguez-Lizundia, Samuel Marcos, Eduardo Zalama, Jaime Gómez - García Bermejo, Alfonso Gordaliza. A bellboy robot: Study of the effects of robot behaviour on user engagement and comfort. International Journal of Human-Computer Studies. 2015, vol. 82, p. 83-95
NO Producción Científica
DS UVaDOC
RD 27-abr-2024