Influence of Digitalization in Business and Industry. Analysis and implementation of Thingsee One device

Abstract

Nowadays, companies are influenced by the rise of new technologies and digitalization. They are also immerged in a world of constant changes and high competitiveness. In this scenario, we examined in this thesis how organizations could enhance their performance by implementing digitalization into their processes. The thesis is divided in two main parts. The first one refers to the theoretical background, where on the one hand it is explained technological concepts such as Data Science, Internet of Things, Industry 4.0 and Cloud Computing, and on the other hand it is provided fundamental knowledge in Supply Chain, Value Chain and Business Models. After the theoretical explanation part, we go through the analytical part, in which we studied whether digitalization should be implemented into business and industry. In the analytical part we also survey the cases conducted by HAMK University of Applied about the Thingsee device, and the back-end infrastructure created for its use. Thanks to the Research Unit for Smart Devices we were able to work with this device and infrastructure, enabling us to come up with new ideas and applications. We believe that introducing new technology and digital services to each layer of an enterprise, in a well-coordinated way, as we propose in this thesis, is an effective vehicle on creating value, achieving competitive advantages and positioning the company for the next revolution. From our point of view, after having optimized a company’s current processes through digitalization, the next step should be to remove certain processes through digital services, improving efficiency, time to market and customer satisfaction.