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Benefits from the standardisation of the complaint management system	842

File Visits

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11. Benefits from the standardisation of the complaint management system (TQ&BE-2019 accepted manuscript).pdf	1252

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Number of views in the range

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Benefits from the standardisation of the complaint management system	229

Number of downloads in the range

	Downloads
11. Benefits from the standardisation of the complaint management system (TQ&BE-2019 accepted manuscript).pdf	149

Views

	Views
September 2025	25
October 2025	20
November 2025	27
December 2025	23
January 2026	50
February 2026	33
March 2026	51

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Number of downloads in the period of time

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September 2025

21
October 2025

20
November 2025

29
December 2025

23
January 2026

21
February 2026

15
March 2026

20
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United States	81
China	55
Brazil	18
Russia	10
Singapore	9
Spain	8
Vietnam	6
Argentina	4
Canada	4
Hong Kong	4

Top countries by downloads

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United States	35
China	17
Singapore	5
Spain	5
Vietnam	5
Brazil	3
Canada	3
Argentina	1
Russia	1
Hong Kong	1

Top cities views

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Rostov-on-Don	10
Ashburn	7
Singapore	6
Los Angeles	5
Amsterdam	3
Beijing	3
Central	3
Hamilton	3
Ho Chi Minh City	3
Seoul	3

Top cities by downloads

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Ho Chi Minh City	3
Amsterdam	2
Singapore	2
Ashburn	1
Beijing	1
Central	1
Rostov-on-Don	1