In recent decades, the convergence of technical and professional communication (TPC) with translation studies (TS) has underscored the necessity for collaboration across disciplinary borders. However, challenges remain, particularly in translating specialized texts deeply connected to local cultures. This paper investigates a virtual exchange (VE) project focused on translating multilingual menus, which pose unique challenges due to their embeddedness in local cultures. The study explores translators' strategies in dealing with culture-specific items (CSIs) and their collaboration with TPC writers representing the target audience. The methodology section outlines the case study's participants and dataset, while the results shed light on effective strategies and collaborative approaches in translating menus within a VE context. A key takeaway is that technical translation requires not only a deep understanding of the terminology and concepts of a specific field, but also a commitment to working with TPC writers and target audiences to transform source texts into usable and persuasive target texts – an approach that VE environments can uniquely support through authentic, cross-cultural collaboration.
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