RT info:eu-repo/semantics/article T1 Long-Term Assessment of a Service Robot in a Hotel Environment A1 Pinillos Herrero, Roberto A1 Marcos Pablos, Samuel A1 Feliz, Raul A1 Zalama Casanova, Eduardo A1 Gómez García-Bermejo, Jaime K1 Robots AB The long term evaluation of the Sacarino robot is presented in this paper. Thisstudy aimed to improve the robot`s capabilities as a bellboy in a hotel; walkingalongside the guests, providing information about the city and the hotel andproviding hotel-related services. The paper establishes a three-stage assessmentmethodology based on the continuous measurement of a set of metrics regard-ing navigation and interaction with guests. Sacarino has been automaticallycollecting information in a real hotel environment for long periods of time. Theacquired information has been analyzed and used to improve the robot's opera-tion in the hotel through successive re nements. Some interesting considerationsand useful hints for the researchers of service robots have been extracted fromthe analysis of the results. PB Elsevier SN 0921-8890 YR 2016 FD 2016 LK http://uvadoc.uva.es/handle/10324/21069 UL http://uvadoc.uva.es/handle/10324/21069 LA eng NO Roberto Pinillos, Samuel Marcos, Raul Feliz, Eduardo Zalama, Jaime Gómez-García Bermejo. Long-Term Assessment of a Service Robot in a Hotel Environment. Robotics and Autonomous Systems. 2016, Vol. 79, p. 40–57 NO Producción Científica DS UVaDOC RD 17-jul-2024