RT info:eu-repo/semantics/article T1 A multi-criteria procedure in new product development using different qualitative scales A1 García Lapresta, José Luis A1 Moreno Albadalejo, Pablo A1 Pérez Román, David A1 Temprano García, Víctor K1 Qualitative scale K1 Ordinal proxim-ity measures K1 12 Matemáticas AB In this paper, a new multi-criteria procedure is devised for new product devel-opment decision-making made from survey data. Groups of panelists evaluateseveral product categories regarding different criteria, each one through a spe-cific qualitative scale, which ultimately will guide decision-makers to develop anew product in a specific category. These qualitative scales are equipped withordinal proximity measures that collect the perceptions about the proximitiesbetween the terms of the scales by means of ordinal degrees of proximity. Thelinguistic assessments provided by panelists are compared with the highest termsof the corresponding qualitative scales. In order to aggregate the obtained or-dinal degrees of proximity, a homogenization process is provided. It avoids anycardinalization procedure in the ordinal proximity measures associated with theordered qualitative scales used for assessing the alternatives regarding different criteria. Products categories are ranked taking into account the medians of thehomogenized ordinal degrees of proximity. PB Elsevier SN 1568-4946 YR 2021 FD 2021 LK http://uvadoc.uva.es/handle/10324/46481 UL http://uvadoc.uva.es/handle/10324/46481 LA eng NO Applied Soft Computing, 2021, vol. 106, p. 107279 NO Producción Científica DS UVaDOC RD 20-abr-2024