RT info:eu-repo/semantics/article T1 Does it pay off for museums to foster creativity? The complementary effect of innovative visitor experiences A1 Camarero Izquierdo, María Carmen A1 Garrido Samaniego, María José A1 Vicente Hernández, Eva K1 Museos - Marketing K1 Museos - Gestión K1 Visitor experience K1 Cultural heritage management K1 Cultural tourism K1 Tourism marketing K1 Technology K1 Museums K1 5101.06 Museología K1 5311.05 Marketing (Comercialización) K1 6111.01 Creatividad AB This paper aims to explore the link between creativity orientation, investment in visitors’ experience and operating and funding performance in tourist attractions, taking museums as a case study. The empirical work is based on an analysis of the information provided by a sample of Spanish, French, German, British and American museums. The findings highlight the positive impact of creativity orientation on museums’ operating performance, but show a curvilinear effect on funding performance. The use of new technologies and adaptation to the audience proves positive when seeking to attract visitors PB Taylor and Francis online SN 1054-8408 YR 2019 FD 2019 LK https://uvadoc.uva.es/handle/10324/67817 UL https://uvadoc.uva.es/handle/10324/67817 LA eng NO Journal of Travel & Tourism Marketing, 2019, vol. 36, n.2, p.144-158 NO Producción Científica DS UVaDOC RD 11-jul-2024