RT info:eu-repo/semantics/article T1 Benchmarking technical efficiency of water utilities in Chile under heterogeneity: A latent class frontier approach A1 Maziotis, Alexandros A1 Molinos Senante, María K1 Latent class analysis K1 Technical efficiency K1 Water utilities K1 3308 Ingeniería y Tecnología del Medio Ambiente AB Benchmarking the technical efficiency of water utilities is essential for informing evidence-based regulatorydecisions. However, conventional performance assessment models often rely on the assumption of homogeneityamong utilities. This study addresses this limitation by applying Latent Class Stochastic Frontier Analysis to 22Chilean water utilities over the period from 2010 to 2017. The average technical efficiency scores for companiesin Class 1 and Class 2 were 0.91 and 0.88, respectively. Companies in Class 1 exhibited stable performance overtime, with efficiency scores ranging from 0.88 to 0.92. In contrast, companies in Class 2 demonstrated greatervariability, with scores ranging between 0.85 and 0.93. PB Elsevier SN 0957-1787 YR 2025 FD 2025 LK https://uvadoc.uva.es/handle/10324/79692 UL https://uvadoc.uva.es/handle/10324/79692 LA eng NO Utilities Policy, 2025, vol. 97, p. 102076 NO Producción Científica DS UVaDOC RD 14-nov-2025