TY - JOUR AU - Rodríguez Escudero, Ana Isabel AU - Camarero Izquierdo, María Carmen AU - Redondo Carretero, María PY - 2023 SN - 0885-8624 UR - https://uvadoc.uva.es/handle/10324/62152 AB - Purpose.The decision concerning the degree of product and service customization is crucial, yet has scarcely been studied for small businesses in business-to-business (B2B) contexts. Although such a decision allows relationships with potential... LA - eng PB - Emerald KW - Consumidores - Actitudes KW - Pequeñas y medianas empresas KW - Customization KW - Small businesses KW - Relationship investment TI - Towards profitable customized solutions in small firms: a matter of relationships, modularity and expertise DO - 10.1108/JBIM-03-2021-0147 ER -