TY - JOUR AU - Ingelmo Palomares, Marta María AU - Navarro, Cristina AU - Sanz Lara, José Ángel PY - 2018 SN - 1356-3289 UR - https://uvadoc.uva.es/handle/10324/81366 AB - Purpose The purpose of this paper is to explore the factors that influence the success of internal communication in Spanish companies, specifically the importance of the channels used, activities conducted through ISM and the role played by the... LA - spa PB - Emerald Publishing Limited KW - Employee relations, Internal communications, Social media, Companies’ success TI - Determining factors of success in internal communication management in Spanish companies DO - 10.1108/CCIJ-03-2017-0021 ER -