RT info:eu-repo/semantics/conferenceObject T1 Error 404- Struggling Learners Not Found” Exploring the Behavior of MOOC Learners. T2 EC-TEL 2019 A1 Topali, Paraskevi A1 Ortega Arranz, Alejandro A1 Dimitriadis Damoulis, Ioannis A1 Martínez Monés, Alejandra A1 Villagrá Sobrino, Sara Lorena A1 Asensio Pérez, Juan Ignacio K1 MOOC (Massive Open Online Course) K1 CEMA (Curso En Línea Masivo y Abierto) K1 Learning difficulties K1 Dificultades de aprendizaje K1 Learner´s behavior K1 Comportamiento del alumno AB Lack of timely instructors' support when the learners are struggling with the course contents and activities is one frequent problem of MOOC learn-ers. The early identification of these learners could help instructors spend part of their limited time assisting them and avoiding potential dropouts. This paper pre-sents a MOOC case study that explores the behavior of learners who reported problems in private messages and discussion forums. The study aimed at the identification of parameters that might allow the detection of learners struggling with different course aspects. As the results suggested, the comparison of the learners’ activity traces reveals some common sequences that in the future could facilitate the identification of learners facing problems, even without reporting them. On the other hand, statistical analyses on learners’ behavior showed non-significant differences between the learners reporting putting their maximum ef-fort to overcome a problem before asking for help and the ones who did not. PB Springer Link SN 978-3-030-29736-7 YR 2019 FD 2019 LK http://uvadoc.uva.es/handle/10324/38670 UL http://uvadoc.uva.es/handle/10324/38670 LA eng NO Scheffel M.; Broisin J.; Pammer-Schindler V.; Ioannou A.; Schneider J. (eds). Fourteenth European Conference on Technology Enhanced Learning (EC-TEL 2019). Lecture Notes in Computer Science, vol. 11722. Springer, Cham. 2019, p. 636-639 NO Producción Científica DS UVaDOC RD 17-may-2024