TY - JOUR AU - Martín Herrán, Guiomar AU - Sigué, Simon-Pierre PY - 2021 UR - https://uvadoc.uva.es/handle/10324/51710 AB - While it is well established that travel costs impact on customer preference toward local service providers, research about how this situation affects competitive marketing strategies remains sparse. This article investigates, in a local market with... LA - eng KW - Patial competition KW - Defensive marketing KW - Offensive marketing KW - Resource allocation KW - Travel costs TI - Demand-enhancing services for tangible products in a distribution system with online and off-line channels DO - 10.1177/10946705211022841 ER -