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Now showing items 1-5 of 5

Benefits from the standardisation of the complaint management system

Rodríguez Escudero, Ana Isabel

; Phabmixay, Chanthaly S.; Rodríguez Pinto, Javier

(2019)

Do proactive and reactive causes to delete a brand impact deletion success? The role of brand orientation

Temprano García, Víctor

; Rodríguez Escudero, Ana Isabel

; Rodríguez Pinto, Javier

(2019)

Latent communities of digital publications: The role of editors, followers, and advertisers

Camarero Izquierdo, María Carmen

; Rodríguez Pinto, Javier

; San José Cabezudo, Rebeca

(2018)

Organizational antecedents to designing a comprehensive complaint management system

Phabmixay, Chanthaly S.; Rodríguez Escudero, Ana Isabel

; Rodríguez Pinto, Javier

(2018)

Brand deletion: How the decision-making approach affects deletion success

Temprano García, Víctor

; Rodríguez Escudero, Ana Isabel

; Rodríguez Pinto, Javier

(2018)